Director of Admissions (Enrollment Management Leader)
Company: Indiana University
Location: Gary
Posted on: April 26, 2024
Job Description:
DepartmentADMISSIONS (NW-ADMS-IUNWA) Department
InformationIndiana University Northwest is a place like no other.
We offer the prestige of an IU education on a diverse, vibrant
campus, and a caring community committed to your success. The IU
Northwest Admission Office is here to help you navigate your
admissions journey; whether you're applying as an undergraduate,
graduate, or transfer student, our admissions team will support you
as you find your path.Job SummaryDepartment-Specific
Responsibilities
- Supports the Associate Vice Chancellor (AVC) for Enrollment
Management with analyzing, monitoring, and evaluating the
performance of assigned staff.
- Leads the implementation of new protocols/procedures to address
business needs.
- Prepares management reports and summaries for AVC.
- Serves on various university committees, communities of
practice, and task forces related to admissions and recruitment of
new students.
- May represent the AVC at the Regional Director of Admissions
Council and other associated meetings.
- Serves in a collaborative role with internal and external
stakeholders to identify targets of opportunity to attract and
enroll underrepresented populations.
- Participates in the assessment and evaluation of various
models.
- Assists AVC and Admissions Counselors in identifying and
developing partnerships for outreach to prospective students and
influencers.
- Maintains, implements, and oversees holistic recruitment and
tactical yield plan for recruitment.
- Oversees the processing and evaluation of all applications for
admissions.
- Assists with integrating a diverse and strategic communications
strategy with university resources.
- Counsels potential students regarding courses and grades
required for admission.
- May take on escalated and complex issues; will guide other
admissions staff.
- Provides operational management and oversight to the team of
the Admissions staff.
- Identifies operational issues and areas of improvement and
implement solutions, practices, and policies focused on admitting
and enrolling new students.
- Manages new students' admissions and recruitment activity and
is the primary lead for all transfer enrollment initiatives.
General Responsibilities
- Provides day-to-day operational management of enrollment
management staff.
- Establishes short-term operational objectives.
- Identifies operational issues and/or areas of improvement and
implements solutions to improve processes and/or operational
efficiency.
- Analyzes, monitors, and evaluates performance of assigned
staff; establishes work priorities, conducts performance reviews,
and provides corrective action as needed.
- Ensures adequate staffing and effective scheduling;
participates and informs employment decisions for assigned
staff.
- Provides direct supervision and oversight of assigned staff and
activities; impacts, and is held accountable for, the performance
of team and/or assigned staff.
- Ensures and provides training to assigned staff to improve
enrollment management operations; researches and identifies
development opportunities for assigned staff.
- Researches and stays up-to-date on new industry enrollment
management standards, best practices, and emerging technology;
keeps next-level leader(s) informed of trends as well as
significant problems. QualificationsCombinations of related
education and experience may be considered. Education beyond the
minimum required may be substituted for work experience. Work
experience beyond the minimum required may be substituted for
education.EDUCATIONRequired
- Bachelor's degree in business, public policy, or related
fieldPreferred
- Master's degree in business, public policy, or related
fieldWORK EXPERIENCERequired
- 2 years in admissions, enrollment management, higher education
student affairs, or related fieldPreferred
- 2 years in a supervisory role in admissions, enrollment
management, higher education student affairs, or related field
- 2 years of supervisory experience within sales or
customer-related fields
- Experience supervising, directing, and leading customer service
or sales teams
- Experience recruiting a diverse range of students within
Northern Indiana and Chicagoland areasSKILLSRequired
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrates time management and priority setting skills
- Demonstrates a high commitment to quality
- Excellent organizational skills
- Excellent collaboration and team building skills
- Effectively coaches and delivers constructive feedback
- Instills commitment to organizational goals
- Commitment to working with people of diverse
backgroundsPreferred
- Experience working with customer relations management systems,
including virtual meeting platforms
- Demonstrates experience creating and managing multiple projects
and a skill set to inspire constituents
- Possesses flexibility to work in a fast-paced, dynamic
environment
- Possesses a high degree of initiative
- Ability to build strong customer relationshipsWorking
Conditions / DemandsThis role requires the ability to effectively
communicate and to operate a computer and other standard office
productivity equipment. The position involves sedentary work as
well as periods of time moving around an office environment and the
campus. The person in this role must be able to perform the
essential functions with or without an accommodation.Work
LocationGary, IndianaAdvertised Salary$55,000 - $60,000 per
yearBenefits OverviewFor full-time staff employees, Indiana
University offers a wide array of benefits including:
- Multiple plan options for medical insurance
- Dental insurance
- Health Savings Account with generous IU contribution
- Life insurance, LTD, and AD&D options
- Base retirement plan contribution from IU, subject to
vesting
- Additional supplemental retirement plan options
- Tuition benefit for IU classes
- 10 paid holidays per year
- Generous Paid Time Off
- Paid Parental Leave
- Employee Assistance Program (EAP)Learn more about our benefits
by reviewing our online Benefits Brochure.Job ClassificationCareer
Level: OperationalFLSA: ExemptJob Function: Student ServicesJob
Family: Enrollment Mgmt & Retention Click here to learn more about
Indiana University's Job Framework.Posting DisclaimerThis posting
is scheduled to close at 11:59 pm EST on the advertised Close Date.
This posting may be closed at any time at the discretion of the
University, but will remain open for a minimum of 5 business days.
To guarantee full consideration, please submit your application
within 5 business days of the Posted Date.If you wish to include a
cover letter, you may include it with your resume when uploading
attachments.Equal Employment OpportunityIndiana University is an
equal employment and affirmative action employer and a provider of
ADA services. All qualified applicants will receive consideration
for employment based on individual qualifications. Indiana
University prohibits discrimination based on age, ethnicity, color,
race, religion, sex, sexual orientation, gender identity or
expression, genetic information, marital status, national origin,
disability status or protected veteran status. Indiana University
does not discriminate on the basis of sex in its educational
programs and activities, including employment and admission, as
required by Title IX. Questions or complaints regarding Title IX
may be referred to the U.S. Department of Education Office for
Civil Rights or the university Title IX Coordinator. See Indiana
University's Notice of Non-Discrimination here which includes
contact information.Campus Safety and SecurityThe Annual Security
and Fire Safety Report, containing policy statements, crime and
fire statistics for all Indiana University campuses, is available
online. You may also request a physical copy by emailing IU Public
Safety at iups@iu.edu or by visiting IUPD.Contact UsRequest
SupportTelephone: 812-856-1234
Keywords: Indiana University, Gary , Director of Admissions (Enrollment Management Leader), Executive , Gary, Indiana
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