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Medical Office Receptionist (Front Desk) TEMPORARY

Company: Marram Health Center of Gary
Location: Gary
Posted on: March 18, 2023

Job Description:

Marram Health Center of Gary - The Medical Office Specialist- Front Desk/Reception (Administrative Support) Staff performs a variety of administrative duties and client assistance for Marram Health Center, a medical and dental office center for a Federally Qualified Health Center (FQHC) located in Gary, Indiana.
Center patient hours are generally 9am-7pm Monday-Thursday, Friday 9am-5pm, and Saturdays 9-12pm. Shift hours will vary during the Center's patient hours. This position may perform other administrative phone and client assistance/scheduling duties.
This is currently a TEMPORARY position. -
COVID-19 considerations: Per Federal CMS COVID-19 vaccine requirements, all Center employees must be fully vaccinated against COVID-19 or request and be approved for a valid religious or medical exemption before they can begin employment. -

  • 401k with 20% company matching
  • Medical, dental, vision insurance
  • Company paid life insurance
  • Company paid long term disability -
  • Optional insurances (short term disability)
  • HSA/FSA accounts -
  • Tuition assistance & education reimbursement
  • Generous PTO
  • 11 paid holidays
  • Employee discounts (cell phone & YMCA)
  • Competitive wages
  • Employee referral program
  • Casual Friday's -
  • Employee recognition events & anniversary gifts
  • Free wellness screenings -


    • $15.00 and up based on years of experience -


      • Provides clerical support for a federally qualified health center.
      • Answers and redirects telephone calls.
      • Maintains medical staff/department schedules and calendars.
      • Performs check-in and check-out of clients.
      • Receives payments from clients for co-pays and payments on account.
      • the department and organization.
      • Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
      • Coordinates and communicates information with internal and external customers.
      • Flags client appointments for HAP's
      • Makes appointment reminder calls to new clients.
      • Performs deposit of office cash receipts
      • Contacts, schedules appointments and processes paperwork for referrals.
      • Initiates ROI forms for info requested by medical staff from other providers
      • Scans documents and insurance cards.
      • Coordinates client requests for ROI and form completion.
      • Monitors no-shows/cancellations and sends letters to clients as appropriate
      • Requests/tracks needed health records.
      • Receives, sorts, forwards office mail.
      • Communicates in-patient consultation requests to medical staff.
      • Maintains updated medical staff schedules and on-call calendar.
      • Formulates reports for the department, associated committees and reports as requested.
      • Provides clerical support (copying, collating, form completion) for medical staff.
      • Copies agency-wide e-mail notices for medical staff.
      • Maintains adequate supplies inventory (office, charting, etc.).
      • Performs other duties as assigned.


        • High school diploma or G.E.D. is required.
        • A certificate or degree from a vocational or technical school preferred.
        • One to three months health related experience and/or training is preferred.


Keywords: Marram Health Center of Gary, Gary , Medical Office Receptionist (Front Desk) TEMPORARY, Administration, Clerical , Gary, Indiana

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