Account Assistant / Administrative Support
Company: HPC International, Inc.
Location: Crown Point
Posted on: March 20, 2023
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Job Description:
Are you a driven, enthusiastic people-person with experience
providing administrative support to physicians or healthcare
executives and/or managing expense reimbursements and have great
negotiating skills? If so, we want to talk to you! HPC is looking
for a highly motivated and enthusiastic individual with 3-5 years
professional experience in administrative support, managing expense
reimbursements, project management, account management and/or B2B
(business-to-business) customer service. The Account Assistant Rep
will be charged with all aspects of implementing, managing and
overseeing the continued success of the service for assigned
accounts, always with a minimum goal of achieving savings for each
assigned client. To learn more about our EducationConcierge---
service go to our website at -. -What We Offer: - Generous base
salary plus quarterly bonus potential based on how much you save
our clients! And the bonus is uncapped. - Great health insurance -
company pays 77% of your premium for medical, and 100% of your
premium for dental, vision, life and disability insurance! - 401k
and Profit-Sharing Plan - Generous Paid Time Off plan plus 12
annual holidays What You'll Be Doing: - Oversee a successful
service implementation & continued support with new clients of our
EducationConcierge--- service - Prepare quarterly reports
(Excel/PPT) for assigned EducationConcierge--- client accounts to
track program participation and savings achieved through HPC's
service - Coordinate and manage the annual membership and
subscription renewals, conference and CME/CE registrations and
other education purchases for employees of your assigned
EducationConcierge--- client accounts to ensure their educational
expenses are paid on time and making it easier for them to request
their expenses with a hassle-free process - Negotiate with
education vendors, associations, and all other suppliers to achieve
discounted pricing, group rates, and best terms - Work to identify
and eliminate redundant purchases and unnecessary educational spend
- Review and analyze usage data to recommend strategies for
reducing costs, eliminating underutilization of resources, and
maximizing value - Attend and participate in quarterly meetings via
telephonic conference calls or in-person, as needed, with your
assigned EducationConcierge--- client accounts to review HPC's
service performance, and prepare and send assigned accounts their
quarterly progress reports noting program participation and savings
results achieved to date What You'll Need to Succeed: - Exceptional
customer service spirit, extremely organized, and meticulous
attention to detail - Must possess a high degree of business acumen
and professionalism and be able to correspond with people of all
types of backgrounds and varying levels of experience and education
- Must be confident, friendly, extremely organized,
detail-oriented, results-focused, methodical and able to multitask
in a fast-paced environment with precision, a sense of urgency and
minimal supervision - Experience in negotiating with vendors to
achieve better pricing and maximize ROI/benefits - Experience
managing customer/client relationships and doing administrative
support tasks - Ideal candidates will have professional work
experience in the following types of past roles: administrative
(executive) assistant for a C-suite executive or physician group
practice, corporate buyer and/or procurement - Must possess strong
decision-making, strategic-thinking, communication and customer
service skills and maintain a positive attitude with leads,
customers and other team members at all times - Looking for a
candidate who possesses the vision, willingness, and personal
commitment to do what it takes to get the job done and achieve
savings for our clients, because they really need our help! -
Ability to manage and oversee service for assigned client accounts,
including but not limited to: - Conducting daily correspondence and
outreach to EducationConcierge--- clients, their staff members and
to associations on their behalf; - Negotiating with associations
and subscription providers for better pricing and benefits; -
Tracking correspondence and savings results on every transaction
you manage; - Providing progress reports to EducationConcierge---
clients on an ongoing basis (typically quarterly) with the ultimate
goal of achieving a minimum +20% overall reduction in annual spend
for each client - Collaborating with HPC's Booksource department
when an EducationConcierge--- client is placing a book order
(purchases of books, magazines and other publications) - Frequent
(daily) use of Microsoft Excel, Internet research, Microsoft Word,
Microsoft PowerPoint - Experience writing, negotiating and/or
reviewing contracts, preferred ABOUT OUR COMPANY
Today HPC International is comprised of several divisions; our
services division which consists of our Education Concierge, our
Library Management, our Value Analysis Research & our Researcher. -
Our distribution division, where we sell and distribute content
related materials, such as medical coding books, patient education
materials, training and certification materials, magazines,
clinical materials, etc. - Our Publishing division which goes by
Hilton Publishing Company which is where our company got its start
in 1996. HPC customer base is primarily the healthcare industry,
but we also have customers in Universities, K-12 Schools and
Fortune 500 corporations - - HPC International ("HPC") is a
certified diverse MBE (Minority-owned Business Enterprise) and
provides equal employment opportunities (EEO) to all employees and
applicants for employment without regard to race, color, religion,
gender, sexual orientation, gender identity or expression, national
origin, age, disability, genetic information, marital status,
amnesty, or status as a covered veteran in accordance with
applicable federal, state and local laws. HPC complies with
applicable state and local laws governing non-discrimination in
employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment,
including, but not limited to, hiring, placement, promotion,
termination, layoff, recall, transfer, leaves of absence,
compensation, and training. HPC expressly prohibits any form of
unlawful employee or applicant harassment based on race, color,
religion, gender, sexual orientation, gender identity or
expression, national origin, age, genetic information, disability,
or veteran status. Improper interference with the ability of HPC's
employees to perform their expected job duties is absolutely not
tolerated. All employed positions at HPC are at-will employment
positions and may be terminated at the discretion of the
Company.
Keywords: HPC International, Inc., Gary , Account Assistant / Administrative Support, Administration, Clerical , Crown Point, Indiana
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