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Assistant Banquet Manager (Fair Oaks Farms)

Company: Select Milk
Location: Fair Oaks
Posted on: November 18, 2021

Job Description:

Reports to: Director of Sales and Food and Beverage DirectorDuties and Responsibilities:

  • Approaches all encounters with guests and colleagues in a friendly, service-oriented manner.
  • Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded.
  • Remains alert of complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction.
  • Coordinates with other staff and departments to arrange for the delivery of requested services.
  • Maintains constant contact with kitchen staff to ensure complete effective communication between food production and food service.
  • Ensures all functions are set and staff is prepared and organized before the required time on BEO.
  • Inspects table place settings, including table linen, china, glass, silverware, and condiments for correct placement and ensures that each element is clean, undamaged, and attractive.
  • Ensures proper setting of buffet tables and other food service tables.
  • Arranges for and ensures the proper sequence of service for each event.
  • Monitors banquet team members to ensure all operating procedures are followed.
  • Supervises clearing and post function cleanup and garbage removal.
  • Maintains clean and orderly back areas, pre-function areas, and storage areas.
  • Assures that all china, glassware, silverware, linen, etc are returned to their proper locations after each event. Ensure proper ordering of all required linen and extra equipment prior to the event.
  • Clearly projects the visions of the department and measures progress.
  • Meticulously plans events to ensure execution is achieved at the highest level.
  • Conducts regular meetings with Catering Sales Manager and Director of Meeting & Event Sales to ensure the needs of the clients are being met.
  • Conducts regular meetings with the Catering Sales Manager and Director of Meeting & Event Sales to continuously evaluate strategies and ideas for enhancements to benefit the guests' experience.
  • Ensures payroll is reviewed and finalized as set forth by the policy of the resort.
  • Reviews scheduling, and labor needs to meet the guests' needs as well as maximize efficiency.
  • Any other duties as assigned by their supervisor.Position Requirements:
    • Proactively solve problems and demonstrate an ability to do so quickly.
    • Ability to organizing and prioritizing tasks assigned by direct reports.
    • Knowledge of computer systems and use of programs such as Word, Excel, etc.
    • Knowledge of operational software such as reservation systems, POS, and event order software.
    • Ability to communicate effectively, both in writing and orally.
    • Lifting to 25 pounds and long periods of standing may be required occasionallyEducation and Experience:
      • High school diploma or equivalent required
      • Bachelor's degree in the hospitality or restaurant fields preferred or 2+ years of experience in hospitality or food service preferred.EducationPreferred
        • Bachelors or better in Hospitality and Resort Management or related field

Keywords: Select Milk, Gary , Assistant Banquet Manager (Fair Oaks Farms), Executive , Fair Oaks, Indiana

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