Channel Manager
Company: Sullair, LLC
Location: Michigan City
Posted on: May 15, 2022
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Job Description:
Summary of the position:
This position reports directly to the Director of Channel
Management. Defined channel segment for open position includes
rental & infrastructure channel partners, and OEM channel partners.
The Channel Manager position supports strategic initiatives to
improve Market Share as well as strengthen Channel relationships
and improve customer satisfaction for defined channel segment. The
Channel Manager collaborates with Field Sales, Customer Service,
Marketing and Product Management to improve Channel performance. In
addition, the Channel Manager will be responsible for the
following:
Duties and responsibilities:
Channel Strategy- With guidance from Channel Director and Director
of Sales, utilizes market specific data and industry and economic
insights to define and support channel strategy. Builds consensus
among sales and key stakeholders. Manages scorecard metrics;
interprets market and channel micro trends and determines overall
impact on channel strategies.
Channel Governance- Manages channel partner relationships including
agreements, cancellations and on-boarding of new accounts. Develops
distributor profiles and ensures that CRM account and contact data
is current/accurate. Interacts with legal as required. Leads
business specific focus groups as needed. Periodically reviews and
provides content updates for distributor policy manual.
Channel Interface-Acts as the channel 'gatekeeper' for all channel
communication for defined segment including service bulletins,
training and announcements. Manages Dealer Portal and SharePoint as
well as other communications tools.
Channel Programs- Administers Co-Op program including program
manual and guidelines; Plans and administers other programs as
needed for defined channel segment; Plans and coordinates channel
partner events as needed.
Advisory Council Leader - responsible for leadership and
facilitation of advisory council for defined segment. Manages and
implements all actions resultant from Advisory Council meetings;
manages meetings and timing.
Market Data - Owns the monthly and quarterly market reporting and
analysis; responsible for maintaining sales & distribution
territories and supporting material for defined segment.
Qualifications:
Education :
High School Diploma or Equivalent
Bachelor of Science Degree in Business or related field
preferred
Professional experience:
At least 7 years of relevant experience in Business, Sales and/or
Marketing fields.
Must be a self-starter, with strong analytical and problem-solving
skills.
Excellent communication skills with a strong desire for serving
customers.
Proficient in Excel, PowerPoint, and CRM systems
Experience with indirect sales and channel management in an
international environment preferred
Ability to travel up to 5-10% of the time.
Direct reports:
N/A
The successful candidate is responsible for complying with
Sullair's Code of Ethics and related policies. In performing the
job, the incumbent shall take all steps necessary to comply with
our safety rules and requirements and must actively support the
organization's efforts to meet and exceed its goals of creating and
maintaining a safe workplace.
This description is to serve as a guide. It is intended to be
flexible and will continue to evolve over time with business needs
and demands and may be updated periodically and at the Company's
discretion.
Sullair is an equal opportunity employer and will not discriminate
based on race, religion, color, age, gender, sexual orientation,
national origin, genetic information, veteran status, physical or
mental disability, or other protected categories under applicable
law, whether in recruitment, employment, promotion, transfer,
compensation, or other conditions of employment.
Keywords: Sullair, LLC, Gary , Channel Manager, Executive , Michigan City, Indiana
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