Director Of Continuous Improvement
Company: Summit SmartFarms
Location: Remington
Posted on: June 23, 2022
Job Description:
POSITION SUMMARYAdminister the QPS Document Management System
providing oversight of internal controls and customer service in
swine production systems. Propose and implement process changes
from data driven insights. Identify and coordinate continuous
improvements from the Summit SmartFarms Acumence software insights.
Convert facts into interesting training materials using creative
software skills and technical writing skills so that the end-user
can learn to do work that aligns with the customer's expectations.
Develop and approve 'publish-ready' documents. Accelerate the
flywheel of knowledge transfer and support ERP objectives. Enhance
and bolster customer and partner relationships. Demonstrate value,
customer appreciation, and intellectual capital in the form of
value driven insights.Reports to: President of Summit
SmartFarmsRESPONSIBILITIES AND TASKS:
- Investigate, explore, and recommend documentation and training
options and solutions to provide a vision of the finished
product.
- Collaborate with the customer to prepare project proposal.
- Evaluate customer's documentation requirements and
requests.
- Implement SharePoint functions and features to align with
project scope.
- Define and customize nomenclature.
- Define sections and subsections.
- Define document types.
- Define User permission levels.
- Send User invitations.
- Help users log in and navigate.
- Identify, approve, and implement documentation standards.
- Prepare and control revision histories.
- Maintain document templates.
- Serve as a process advisor and technical writer to develop
simplified documentation and ensure the end users can quickly
understand and internalize customer requirements.
- Collaborate with multiple SME's to capture departmental and
interdepartmental decisions.
- Add hyperlinks, quizzes, photos, and videos to accelerate the
end user's understanding.
- Manage the metadata in SharePoint to identify due dates,
assignments, and status.
- Edit developing iterations, gain approvals, and publish
completed documents.
- Manage the Spanish translations.
- Develop and translate quizzes.
- Support quiz consolidation.
- Rollout and implement the newly developed training
materials.
- Send and track QPS invitations.
- Engage with the end users to assist with logins and
navigation.
- Train the trainers to leverage the functions and features of
their new training materials.
- Supervise a staff of SharePoint Administrators and Technical
Writers to ensure customer requirements are met and adequate
process controls exist and are followed.
- Teach technical writing techniques to demonstrate the value of
QPS.
- Support 80-20 rule/critical mass that 80% of QPS documents are
current.
- Design and conduct metrics/audits to determine whether adequate
process controls exist and are followed. Proactively identify
cross-departmental inefficiencies to decrease waste.
- Assist process owners in developing corrective action to
achieve process improvements.REQUIREMENTS:
- Responsible, conscientious, adaptable, dependable, and accurate
with details.
- Demonstrate strong communication skills while capturing facts
and process complexity.
- Must have strong technical writing skills.
- Demonstrate a collaborative work ethic.
- Operational auditing experience is desirable.
- Requires 4-year degree, equivalent on-the-job training or
related work experience.
- Capable of learning and applying software/system changes.
- Must demonstrate Team facilitation skills.
- Ability to travel as needed, typically up to 5 days, 1-10
times/year.
- Proficiency in Microsoft 365, Adobe DC, VISIO, MSForms, and
SharePoint.Disclaimer: This job description indicates the general
nature and level of work expected of the incumbent. It is not
designed to cover or contain a comprehensive listing of activities,
duties or responsibilities required of the incumbent. Incumbent may
be asked to perform other duties as required and the
responsibilities of the position may change. EOE Employer
M/FV/DBenefits include: Medical, dental, vision, life and
disability insurances. 401(k).
Keywords: Summit SmartFarms, Gary , Director Of Continuous Improvement, Executive , Remington, Indiana
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