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Assistant General Manager (AGM) MV

Company: McAlister's Deli
Location: Merrillville
Posted on: November 26, 2022

Job Description:

*Overall responsibility: *The Assistant General Manager contributes to the success of McAlister's Corporation through assisting in the daily operations of the restaurant. The Assistant Managers' responsibility is to direct the operation of the restaurant while maintaining the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising team members. Assistant Manager is also responsible for handling issues with team members, food suppliers and guest directly, then escalates them to the General Manager when necessary.

*Key areas of responsibility: *
* The ability to provide supervision during assigned shifts.
* Provide team members and guests with a positive experience and atmosphere.
* Manages both FOH and BOH shift responsibilities to include scheduling of staff to minimize overtime and achieve daily labor control and costs as assigned by management.
* Monitors speed of service to ensure a positive guest experience.
* Handle guest comments and complaints.
* Supervise daily shifts to ensure McAlister's standards, product quality, and cleanliness is maintained.
* Assist in the ongoing training of team members, including new hires as well as existing staff to make certain McAlister's procedures and processes are followed. Performs line checks as necessary.
* Enforce uniform policy and standards.
* Ensures proper cash handling procedures are followed.
* Opening and closing of restaurant as scheduled
* All other duties as assigned by upper management.

*Secondary Functions: *
* Confident in the ability to supervise
* Safety and sanitation fundamentals
* Adaptive to change
* Ability to work as a team
* Ability to multi-task
* Organized
* High levels of stamina and the ability to overachieve.

*Qualifications: *
* High School diploma or equivalent.
* 1 year experience supervisory experience a plus but not required.
* Worked in a fast paced environment.
* Experience in the food industry

*Physical Requirements: *
* Must be able to work in a fast paced, high energy, and physically demanding environment.
* Must be able to spend 90% of working time standing.
* Must be able to spend 10% of working time sitting.
* Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking.
* Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping.
* Must be able to lift and carry loads up to 50 pounds occasionally.
* Must be able to communicate clearly, primarily in English, with our Guests.
* Must have a Valid Driver License and Reliable transportation.

Job Type: Full-time

Pay: $34,000.00 - $38,000.00 per year

* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Vision insurance
Restaurant type:
* Fast casual restaurant
* 10 hour shift
* 12 hour shift
* 8 hour shift
* Day shift
* Evening shift
Weekly day range:
* Monday to Friday
* Weekend availability

Ability to commute/relocate:
* Merrillville, IN 46410: Reliably commute or planning to relocate before starting work (Required)

* Driver's License (Preferred)

Shift availability:
* Day Shift (Required)
* Night Shift (Required)

Work Location: One location%58047475%

Keywords: McAlister's Deli, Gary , Assistant General Manager (AGM) MV, Executive , Merrillville, Indiana

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