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Clinical Sales & Operations Manager [Sign-On Bonus of $5000.00]

Company: RAYUS Radiology
Location: Valparaiso
Posted on: June 21, 2022

Job Description:

RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Center Manager/Market Success account executive to join our team. Accountable for all operational aspects of running a center(s), which includes planning, staff management, budget management, growing and maintaining relationships with referring groups, on-going customer service functions and marketing our services. Responsible for meeting the quality, operational and sales goals for the center(s). This is a full-time position at our Valparaiso, IN location.This opportunity includes a [Sign-On Bonus of $5000.00] - Talk to your Rayus representative today to learn more!ESSENTIAL DUTIES AND RESPONSIBILITIES:60% Deliver Territory Volume/Sales Objectives, 40% Center Operations and other items as needed

  • Evaluates current processes to ensure the effective fulfillment of objectives
  • Plans, organizes, develops, implements and interprets the programs, goals, objectives, policies and procedures, etc. necessary for providing quality care and maintaining a sound operation
  • Develops and manages the budget for the center(s) and makes responsible financial decisions for the centers
  • Manages accounts payable, payroll and associate timecards
  • Manages and trains staff on cash collection process at the center level
  • Works closely with billing
  • Assists RVP/VP or Director of Operations and hospital partner in making responsible financial decisions for the centers by partnering with local management to meet or exceed financials goals
  • Monitors performance and profitability of services offered
  • Provides ongoing and timely communication to management, hospital partner and staff regarding center performance, staff performance, events, issues, etc.
  • Maintains positive interactions at all times with payors, referring offices, patients, staff, and the Radiologists
  • Collaboration with Medical Director, VP Operations, Director of Operations and hospital partner leadership and all technical and administrative staff to ensure effective teamwork and efficient center operations
  • Administers quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, administrative functions, and service recovery
  • Maintains a safe environment for patients, technologists, radiologists and any other center associates with the assistance of the center safety coordinator
  • Responsible for securing and maintaining ACR accreditation and overseeing ACR toolbox
  • Identifies, develops and executes existing and new sales opportunities within the territory and market, including new customer segments, new products and service lines and new accounts
  • Responsible to maintain and grow relationships with outside referring physician offices via personal visits, e-technology communications and/or ensuring highest quality of customer service functions and service recovery
  • Partners with radiologists to market existing product and new service lines to customers including educational and marketing seminars
  • Proactively partners with Marketing department on implementation of sales strategies including development of collateral.
  • Partners with Sales manager(s) and Market Leader to develop and execute strategic growth initiatives
  • Attends quarterly training sessions and ensures center associates attend
  • Responsible for maintaining knowledge of and following applicable state laws regarding radiation safety and government licensing
  • Ensures compliance with all HIPAA guidelines
  • Provides operational leadership, coaching and mentoring for market growth and collaboration.
  • Leads regular staff meetings and associate one-on-one discussions
  • Participates in staff performance evaluations, compensation recommendations and development of associates including performance improvement plans, disciplinary actions and/or termination of associates
  • Oversees and assists in training of new associates and supervisors, providing resource and technical expertise
  • Supports hospital partner by providing day to day leadership of technical staff including schedules, timecards and recruitment.
  • Supports and conducts training efforts for continuing education for the technologists and nurses
  • Ensures all technologists are compliant with CEU credits, in good standing with appropriate registries, updated with CPR credits, etc.
  • Interfaces with Radiologists to create and maintain up-to-date protocol manuals for all modalities
  • Maintains staff retention by implementing effective retention strategies
  • Ensures appropriate physician coverage for all contrast and sedation studies
  • Performs functions of technologist or front office as needed and as qualified
  • Implements strategies to promote teamwork within the center and with other associates including management and radiologistsRequires valid DL and Proof of Insurance. Role requires travel within the market territory regularly.Requirements:Requires valid DL and Proof of Insurance. Role requires travel within the market territory regularly.

Keywords: RAYUS Radiology, Gary , Clinical Sales & Operations Manager [Sign-On Bonus of $5000.00], Healthcare , Valparaiso, Indiana

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