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Director of Case Management - Northwest Health Porter

Company: Northwest Health - Porter
Location: Valparaiso
Posted on: May 26, 2023

Job Description:

The Director of Case Management is responsible for the overall facilitation of hospitalization from admission through discharge. The Director will coordinate with Physicians, Nurses, Social Workers and other health team members to make sure processes are in place to expedite medically appropriate, cost-effective care. The Director develops guidelines for the Case Managers to apply their clinical expertise and medical appropriateness criteria to resource utilization and discharge planning. The Director will mentor the Case Management team and provide leadership as needed.Education:Associate or Bachelor's degree in Nursing from an accredited college or university. Diploma Required Current Indiana Registered Nurse licensureBachelor's or Master's degree in related field preferredCCM certification preferredCertifications/Experience:Preferred three to five years in acute clinical nursing and five years in a leadership position in a healthcare setting.Preferred three years acute care case management experience preferred General ResponsibilitiesEffectively plans and budgets activities of the departments managed.Works closely with Medical Staff Office and Performance Measurement and Enhancement Department to assist in the development of clinical pathways.Identifies, reports and provides recommendations for facility quality improvement and revenue enhancement opportunities directly related to patient case management and identified operational processes.Maintains effective relationships with medical staff and physician advisors.Appearance - Takes pride in personal appearance, the facility and its surroundings.Commitment to Coworkers - Recognizes we are linked to one another by a common purpose; serving our patients and our community, that we are team members with our physicians and co-workers, and that we each deserve respect and support.Communication - Listens attentively to our customers to fully understand needs. Pays close attention to both verbal and non-verbal communication. Is committed to exceeding customers' expectations and providing more than what is expected.Customer Waiting - Provides prompt service, keeps customers informed regarding the time in which the service will be performed and makes customers comfortable while they are waiting.Privacy - Maintains customer privacy and confidentialityResponsiveness - Acknowledges every approaching patient or family member. Responds in a way that demonstrates the care, courtesy and respect our customers deserve.Safety Awareness - Ensures an accident-free environment. Establishes, promotes and monitors a proactive innovative approach to enhance hospital and patient safety. Adheres to and ensures compliance with Joint commission Patient Safety Goals and hospital safety policies.Sense of Ownership - Demonstrates a sense of ownership in their job, takes pride in what they do, and how they do it. Accepts responsibility for and is in control of the job that needs to be doneTeam Member is accountable for areas of responsibility meeting regulatory requirements including but not limited to maintaining annual TB testing, completing annual mandatories (ALC and competency), and maintaining current registration/certification/licensures as appropriate to position requirements.

Keywords: Northwest Health - Porter, Gary , Director of Case Management - Northwest Health Porter, Healthcare , Valparaiso, Indiana

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