Mental Health Crisis Case Manager-Assessment and Referral Center - Days / Evenings

Company: Endeavor Health
Location: Rolling Meadows
Posted on: February 27, 2026

Job Description:

Hourly Pay Range: $35.16 - $54.50 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Mental Health Crisis Case Manager - Behavioral Health Assessment and Referral Center - Days / Evenings Location: Northwest Community Hospital - Arlington Heights, IL Full Time, 36 hours per week Hours: 11:00am -11:30pm / Every other weekend required On call: Two 8 hour on call shifts required every 6 weeks Required Travel: No What you will do: Responsible for conducting crisis clinical assessments for patients seeking treatment at Edward Hospital and Elmhurst Hospital Appropriately assesses their clinical needs. Obtains initial diagnostic impression and confirmation during the disposition process with the physician or designee. Assesses patients including vital signs, weight, blood alcohol and calibration of BMI for specific population. Reviews previous documentation prior to assessment process and ?case formulation?. Provides treatment referrals which are consistent with the customer?s medical and psychiatric status and symptoms. Identifies potential/actual problems that may adversely affect the patient and/or department. Reports situations immediately. Oversees follow up with referral sources as appropriate. Obtains collateral with families and support systems through face-to-face interviews and/or phone calls. Consults with multidisciplinary treatment team members in all areas of the hospital on the assessment, treatment, and discharge planning of patients with mental health problems Completes and acts as a resource to hospital staff on admission paperwork and patient rights Completes and acts as a resource to hospital staff on admission paperwork and patient rights Participates in care conferences and emergency department huddles to discuss key social, financial, and discharge planning factors which may affect patients' responses to treatment. Facilitates bed management planning and coordination with Endeavour Inpatient Psych units Educates patients and patient families regarding the effects of illness and disability on personal adjustment, family dynamics, relationships, social issues and the like Follows up on documentation with local and state agencies as a mandated reporter per HIPAA guidelines Establishes and maintains effective working relationships with all internal and external customers What you will need: Master?s Degree or higher-level degree in a behavioral health field Current State of Illinois Registered Nurse or Licensed Social Worker (LSW), Licensed Clinical Social Worker (LCSW), Licensed Profession Counselor (LPC), Licensed Clinical Professional Counselor (LCPC) licensure Current State of Illinois driver?s license required if the incumbent is selected to perform related duties at an alternate location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested CPI (Crisis Prevention Intervention) certification within 90 days of hire Minimum of two years of experience in crisis/emergency services, behavioral health setting preferred. Benefits: Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. Premium pay such as shift, on call, holiday and more based on an employee?s job Incentive pay for select positions Opportunity for annual increases based on performance Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Keywords: Endeavor Health, Gary , Mental Health Crisis Case Manager-Assessment and Referral Center - Days / Evenings, Healthcare , Rolling Meadows, Indiana