H&M Retail Sales Advisor
Company: H&M
Location: Merrillville
Posted on: February 22, 2021
|
|
Job Description:
Job DescriptionTitle: Sales AdvisorFunction: SalesDepartment:
StoreReports to: Department Manager, dotted line to Department
SupervisorYou are responsible for delivering a Best Customer
Experience that contributes to the Sales and Profit in your store.
You always put our customers' first and offer assistance and share
your Product and Fashion knowledge. You create an environment that
is easy for our Customers to shop through Store Operations and
Great Garment Care. By sharing your knowledge and skills with your
colleagues you actively contribute to creating a Best Team in order
to meet the expectations of our customers. You work in accordance
with H&M standards, policies, procedures and legal
requirements. By acting in line with our Values and being a role
model, you contribute to H&M's business success.Role
responsibilities include, but are not limited to:Best Customer
ExperienceYou are responsible for delivering a Best Customer
Experience that contributes to the Sales and Profit in your store.
You always put our customers' first and offer assistance and share
your Product and Fashion knowledge.Direct Customer Service*
Demonstrate the 5 basic demands to greet and engage with our
customers in the service areas and on the sales floor * Apply a
'Heads up' approach - be aware of customers that require assistance
and offer help * Use your product and fashion knowledge to inspire
the customer by offering purchasing suggestions, promoting
campaigns, offers, activities and company initiatives (i.e.,
sustainability efforts, garment collecting) Sales & ProfitYou are
responsible for delivering a Best Customer Experience that
contributes to the Sales and Profit in your store. You create an
environment that is easy to shop through Store Operations and Great
Garment Care. You follow all required H&M procedures, routines
and best practices in all areas of the store, so sales goals can be
reachedStore Operations* Keep the fixtures full and tidy regularly
throughout the day to maximize sales * Ensure great garment care to
sell the products in their best condition at the right time *
Replenish sizes and allocation to the sales floor through efficient
delivery and refill routines to avoid missed sales * Ensure all
areas of the sales floor and back of house are always clean and
tidy, this includes but not limited to: * Maintaining cleanliness
of, and sweeping on sales floor, fitting rooms, and BOH areas *
Dusting all counters/hard surfaces, removes all spills, trash and
debris from store * Maintaining the cleanliness of employee kitchen
areas including cleaning/disinfecting surfaces * Maintaining
cleanliness of all bathroom facilities on an as needed basis
Garment Processing Procedures* Actively process, stock and
replenish garments on sales floor and stock room * Fold, hang,
display and merchandise garments per H&M guidelines to maximize
selling opportunities * Unload delivery truck, receive, open &
unpack merchandise and label merchandise with security tags within
efficiency time goals Cash Handling Procedures* Handle payments and
returns * Ring on the register, report & handles all required
transactions, issue receipts & fold and place merchandise in
appropriate bag following the register best practice routine Policy
and Safety Routines* Follow all procedures and routines regarding
safety, security and administrative processes in all areas of the
store * Execute reductions, price changes, and transfers Best
TeamBy sharing your knowledge and skills with your colleagues you
actively contribute to creating a Best Team in order to meet the
expectations of our customers. You work in accordance with H&M
standards, policies and procedures and legal requirements.* Share
your knowledge and skills with your colleagues, offering help where
needed to build a positive working environment * Give honest and
constructive feedback to your colleagues to develop their skills *
Work in accordance with H&M standards and local legislation
with health & safety and security routines, to guarantee you, your
colleagues and customer safety at all times QualificationsMinimum
Qualifications:* High School graduate or equivalent preferred * 6
months of experience in customer service, preferred * Ability to
lift in excess of 20 pounds * Ability to stand for long periods of
time, bend, stretch, engage in repetitive motions, push, pull and
carry items (mannequins, clothing, totes, torsos, etc) for a short
distance * Ability to climb a ladder and use a step stool
Requirements:* Excellent customer service skills * Ability to
recognize and execute selling opportunities * Ability and
willingness to run a cash register * Good communication and
organizational skills * Ability to multi-task in a fast-paced
environment * Ability to take initiative to complete tasks and
solve problems * Ability to meet deadlines * Ability to manage time
and prioritize * Must be able to work a flexible work schedule
including nights and weekends Financial Accountability:
NoneAdditional InformationAll your information will be kept
confidential according to EEO guidelines.
Keywords: H&M, Gary , H&M Retail Sales Advisor, Hospitality & Tourism , Merrillville, Indiana
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Hospitality & Tourism JobsRestaurant Shift Leader - Immediate Hire Description: No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances. br br Every day and in every (more...) Company: MOD Pizza Location: Elkhart Posted on: 03/1/2021 Line Cook - Immediate Hire Description: No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances. br br Every day and in every (more...) Company: MOD Pizza Location: Elkhart Posted on: 03/1/2021 Pizza Maker - Immediate Hire Description: No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances. br br Every day and in every (more...) Company: MOD Pizza Location: Elkhart Posted on: 03/1/2021 Delivery Driver / Courier - Start Delivering Today Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: Kokomo Posted on: 03/1/2021 Lead Retail Reset Merchandiser (Cosmetics) Description: OverviewThe Retail Service Lead Merchandiser is responsible for representing Acosta, our clients, and our customers by effectively leading and performing reset and remodel work including, but not limited (more...) Company: Acosta Location: Mishawaka Posted on: 03/1/2021 Pizza Cook - Immediate Hire Description: No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances. br br Every day and in every (more...) Company: MOD Pizza Location: Elkhart Posted on: 03/1/2021 Restaurant Team Member - Immediate Hire Description: No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances. br br Every day and in every (more...) Company: MOD Pizza Location: Elkhart Posted on: 03/1/2021 Restaurant Shift Leader - Immediate Hire Description: No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances.Every day and in every store, we create (more...) Company: MOD Pizza Location: Elkhart Posted on: 03/1/2021 Food Service Manager - South - Earn up to $14.40 per hour (plus incentives) 2630 Description: ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone (more...) Company: Domino's Location: Kokomo Posted on: 03/1/2021 Line Cook Description: Description: Love your job at Texas Roadhouse Join our family and work in a high-volume restaurant filled with fun. Are you a team player who can handle multiple responsibilities at once Texas Roadhouse (more...) Company: Texas Roadhouse Location: Elkhart Posted on: 03/1/2021 |