Retail Cosmetics Sales
Company: Macy's
Location: Merrillville
Posted on: April 8, 2021
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Job Description:
About: Macy's is proudly America's Department Store. For more
than 160 years, we have served generations at every stage of their
lives. Macy's customers come to us for fashion, value and
celebration. Do you love helping others feel beautiful and
confident? At Macys Beauty, well show you how to make magic with
top-notch (paid) training on our product lines as well as the
latest technology, trends, and techniques in the exciting world of
beauty. Join our Beauty team to express your artistic side by
creating customized beauty regimens and gorgeous new looks with
amazing beauty products from the hottest brands. Youll also get
exclusive perks including all kinds of wonderful product samples
and a product allowance to spend on your choice of full-size
products (we call it gratis - youre going to LOVE it.) And the
feeling youll get from helping someone find their perfect shade?
Now thats beautiful! Job Overview: Prestige Team Leader is
responsible to drive sales and service the customer across the
Beauty department. They are the prestige cosmetics authority who
consistently role models a best in class service experience while
helping customers and training associates. They provide outstanding
customer service with expertise across multiple brands, they have a
keen awareness of current trends and leads a team. Essential
Functions: Connects the business priorities to the daily activities
of all associates. --- Understand how brand training, events and
product strategies drive sales.--- Communicates with vendors and
store leadership to execute events based on the marketing calendar
to achieve sales plan--- Understand product strategies by
Quarter/Season and provide clear direction to drive sales.---
Review and analyze business performance - daily, weekly, monthly,
seasonal, and annual sales results.--- Review productivity levels,
provide coaching/feedback, and partner store leadership on team
performance. Be a product educator and beauty enthusiast. --- Has
advanced authority and expertise in the total prestige cosmetic
business.--- Introduce customers to beauty products and build a
rapport to identify hidden needs.--- Self-motivated to stay current
on brand related product knowledge and beauty trends. Inspires
teamwork to achieve sales goals and elevate the customer experience
--- Build trust and foster teamwork across the entire Beauty
department. Supports cross-brand selling environment. Offer the
customer compelling experiences, opportunities to discover
products, and relationships that keep them coming back.--- Clearly
model behavior and articulates activities that support elevating
the customer experience.--- Leverage My Client. Provide outstanding
service whether that be in person, virtually or on the phone.---
Drive client acquisition through awareness and engagement in our
Loyalty program. Models a curiosity to learn that drives both self
and team development. --- Foster an environment of continuous
learning through personal behaviors, product demonstrations and
peer to peer learning. Remain up to date with all training from
designated brands.--- Attend relevant brand schools and virtual
trainings as needed. Promotes strong team engagement and encourages
recognition. --- Recruit, train, coach, motivate, and develop
associates on company policies, procedures, product knowledge, and
team/individual productivity goals.--- Train Beauty team on all
unassisted brands and department key items. Support onboarding
internal and external new team members. Supports operational
excellence. --- Ensure timely processing of new receipts, damages,
testers, and return to vendors (RTVs).--- Present a clean
well-maintained beauty department with associates following Macys
Corporate hygiene standards.--- Ensure that all policies and
procedures are implemented. Qualifications and Competencies: ---
High School Diploma or equivalent required--- 1-2 years direct
experience --- Strong interpersonal skills with proven ability to
communicate and share information with diverse groups of customers
and peers.--- Resourceful and able to adapt quickly to changing
priorities--- Resourceful self-starter, works well independently as
well as part of a team, and able to adapt quickly to changing
priorities--- Ability to work a flexible schedule with retail
hours, including day, evening, weekends, and/or holidays Physical
Requirements: --- Position requires prolonged periods of
standing/walking around store or department--- May involve
reaching, crouching, kneeling, stooping and color vision---
Frequent use of computers and other technology, necessary to
perform job functions, including handheld equipment, cash register
and ability to process register transactions--- Frequently
lift/move up to 25lbs This job description is not all-inclusive,
and Macys Inc. reserves the right to amend this job description at
any time. Macys Inc. is an Equal Opportunity Employer and is
committed to a diverse and inclusive work environment. Candidates
for positions in San Francisco ONLY can review their rights and the
Companys obligations under SFPC Art. 49 here. Candidates for
positions in Los Angeles ONLY can review their rights and the
Companys obligations under LA MC Ch. XVIII Art. 9 here. Candidates
for positions in Philadelphia ONLY can review their rights and the
Companys obligations under PC Ch. 9-3500 here. BEAUTY00
Keywords: Macy's, Gary , Retail Cosmetics Sales, Hospitality & Tourism , Merrillville, Indiana
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