HOST - FOOD & BEVERAGE
Company: Hard Rock International
Location: Gary
Posted on: May 20, 2023
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Job Description:
The incumbent in this position is responsible for all activities
pertaining to cleaning and maintenance of all food and beverage
wares, kitchens, and service areas. The organization, sanitation
and cost of operations is to be consistent with the overall Food &
Beverage goals and objectives.(These functions are intended as a
general illustration of the work performed in this job
classification and are not all inclusive for this position)Creates
an atmosphere that induces guests to make Hard Rock Casino Northern
Indiana their choice for gaming entertainment; responsible for
actively building and retaining guest relations and acts as a
mentor to team members in order to provide superior guest
service.Welcome every guest in order to improve guest satisfaction
and to promote positive gust relations. Escort guests to their
tables/booths in a courteous and friendly manner. Inspect dining
area and set the table/booth when necessary. Practice and observe
the safety rules and regulations in all dining areas. Responsible
for all comps and reservation sheets. Run all the required reports
for the server, the micro's cashier report and the batch report
from the credit card machine. Present check and collect settlement
for all necessary items. Serve efficiently between 25-35 guests per
half-hour. Complete all opening and closing side duties. Stock
areas with all necessary items, during the shift at well as the end
of the shift. Maintain cleanliness of all dining areas. Ring all
financial transactions accurately. Follow all policies and
procedures regarding alcohol. Responsible for abiding to all cash
handling policies and procedures. Pick up and return bank and
revenue to and from cage or cash room. Accurately verify all banks
received and returned from cage or cash room. Take reservations
when necessary. Be knowledgeable of events. Other departmental
related duties and assignments as directed by
management.NON-ESSENTIAL FUNCTIONS:Attend seminars when
needed.EDUCATION AND /OR EXPERIENCE REQUIREMENTS:(Related education
and experience may be interchangeable on a year for year basis)High
School diploma or G.E.D. equivalency preferred. Must have strong
mathematical skills. Ability to read and write English required.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing,
etc):Must obtain and maintain all licenses / certifications per
Federal, State, and Indiana Gaming Commission. Must successfully
pass background check.Must successfully pass drug screening.Must be
at least twenty-one (21) years of age.Must be able to work holidays
and weekends, as well as flexible shifts.KNOWLEDGE OF:Must have the
ability to anticipate guest and employee needs. Must have good
communication skills and maintain friendly personable attitude at
all times. Two years' guest service experience in a family or
formal dining environment. Casino Food & Beverage experience
preferred. ABILITY TO:Must have valid Food Handlers Card, Liquor
License, and IGC Badge when working. Must be able to stand 50% of
shift, walk 45% of shift, and sit 5% of shift. Ability to lift and
carry up to 25 lbs. Must have the ability to withstand noisy and
smoke-filled environments. DISCLAIMER:This is not necessarily an
exhaustive list of all the responsibilities, skills, duties,
efforts or working conditions associated with the job. While this
is intended to be an accurate reflection of the current job,
management reserves the right to revise the job or to require that
other or different tasks are performed when circumstances change
(i.e. emergencies, changes in personnel, workload, rush jobs or
technical development).
Keywords: Hard Rock International, Gary , HOST - FOOD & BEVERAGE, Hospitality & Tourism , Gary, Indiana
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