Customer Service Specialist
Company: TRC Companies
Location: Merrillville
Posted on: May 24, 2023
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Job Description:
Job Description
Job Description
TRC Companies, Inc. is seeking an experienced Implementation
Specialist to support an energy efficiency program office. As an
Implementation Specialist, you are responsible for application
quality, program adherence, and answering customer service calls,
emails or faxes. As a part of the Implementation Specialist team,
there will be rotating Saturday hours to support the call center.
You enter data into various tracking databases, paying close
attention to detail and looking for inconsistencies and adverse
trends that could negatively impact the clients' programs. You
conduct technical reviews of all applications submitted; including
reviewing applications to AHRI standards, deemed savings values
(kWh and therms), percentage efficient, and approving the final
incentive amount. You assist with development, tracking, and
quality assurance of promotional agreements and data; you complete
general clerical tasks in support of the residential energy
efficiency programs as assigned by management.
Primary Job Responsibilities include:
Mandatory Qualifications
TRC is an equal opportunity employer: disability/veteran.
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Keywords: TRC Companies, Gary , Customer Service Specialist, Hospitality & Tourism , Merrillville, Indiana
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