Customer Service Specialist
Company: TRC Companies
Posted on: May 24, 2023
TRC Companies, Inc. is seeking an experienced Implementation Specialist to support an energy efficiency program office. As an Implementation Specialist, you are responsible for application quality, program adherence, and answering customer service calls, emails or faxes. As a part of the Implementation Specialist team, there will be rotating Saturday hours to support the call center. You enter data into various tracking databases, paying close attention to detail and looking for inconsistencies and adverse trends that could negatively impact the clients' programs. You conduct technical reviews of all applications submitted; including reviewing applications to AHRI standards, deemed savings values (kWh and therms), percentage efficient, and approving the final incentive amount. You assist with development, tracking, and quality assurance of promotional agreements and data; you complete general clerical tasks in support of the residential energy efficiency programs as assigned by management.
Primary Job Responsibilities include:
TRC is an equal opportunity employer: disability/veteran.
Keywords: TRC Companies, Gary , Customer Service Specialist, Hospitality & Tourism , Merrillville, Indiana
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