Diesel Vehicle Field Service Technician

Company: LER TechForce
Location: Merrillville
Posted on: March 20, 2023

Job Description:

LER TechForce, an LHP affiliate, previously LHP Engineering Resources, is looking for a Diesel Vehicle Field Service Technician.
Position Purpose:

Responsible for traveling to customer sites to perform a variety of services including inspection, preventative maintenance, and repair work, on a wide range of fire apparatus equipment. A positive and customer focused attitude is required.

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• Schedule all work to make the most efficient use of travel time and minimize multiple trips to one location
  
• Complete repairs on customer equipment in a timely manner
  
• Act as an ambassador of the company at all times when in the field
  
• Assist in growing the MacQueen presence assigned service territory by:
  
• Making sound maintenance and repair recommendations to customers (through inspections)
  
• Building strong customer relationships
  
• Collaborating with the Unit Sales team as well as the Customer Support team on various customer focused efforts
  
• Builds knowledge of dealer supported product lines, service standards, and procedures and keeps abreast of all changes in various models of equipment sold and serviced by the distributor
  
• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Service shop and Factory standards
  
• Basic testing knowledge of all machine systems
  
• Follow all company safety policies and procedures
  
• Develops and employs diagnostic related reasoning skills
  
• Examine the equipment to determine if additional mechanical or safety related or service work is required
  
• Assists in the collection of data necessary for efficient inventory control
  
• Attends local, regional, national service schools and training sessions as requested
  
• Maintains a clean, orderly, and safe working environment at customer job sites
  
• Maintains and cares for tools, equipment, and vehicles
  
• Completes all paperwork required for jobs
  
• Keep abreast of factory technical bulletins
  
• Maintains close, positive working relationships with service, parts and administrative personnel
  
• Conducts himself / herself at all times in a manner which will retain a good opinion of the company and the service department
  
• Performs as directed by the Service Management
  
• Responsible for operating customer equipment, when required, in a safe manner
  
• Follow all company safety policies and procedures
  
• Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes
  
  
  
  
  
  
  
  #LI-MW1
  
  
  

Keywords: LER TechForce, Gary , Diesel Vehicle Field Service Technician, IT / Software / Systems , Merrillville, Indiana