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Diesel Vehicle Field Service Technician

Company: LER TechForce
Location: Merrillville
Posted on: March 20, 2023

Job Description:

LER TechForce, an LHP affiliate, previously LHP Engineering Resources, is looking for a Diesel Vehicle Field Service Technician.
Position Purpose:

Responsible for traveling to customer sites to perform a variety of services including inspection, preventative maintenance, and repair work, on a wide range of fire apparatus equipment. A positive and customer focused attitude is required.


  • Schedule all work to make the most efficient use of travel time and minimize multiple trips to one location
  • Complete repairs on customer equipment in a timely manner
  • Act as an ambassador of the company at all times when in the field
  • Assist in growing the MacQueen presence assigned service territory by:
  • Making sound maintenance and repair recommendations to customers (through inspections)
  • Building strong customer relationships
  • Collaborating with the Unit Sales team as well as the Customer Support team on various customer focused efforts
  • Builds knowledge of dealer supported product lines, service standards, and procedures and keeps abreast of all changes in various models of equipment sold and serviced by the distributor
  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with Service shop and Factory standards
  • Basic testing knowledge of all machine systems
  • Follow all company safety policies and procedures
  • Develops and employs diagnostic related reasoning skills
  • Examine the equipment to determine if additional mechanical or safety related or service work is required
  • Assists in the collection of data necessary for efficient inventory control
  • Attends local, regional, national service schools and training sessions as requested
  • Maintains a clean, orderly, and safe working environment at customer job sites
  • Maintains and cares for tools, equipment, and vehicles
  • Completes all paperwork required for jobs
  • Keep abreast of factory technical bulletins
  • Maintains close, positive working relationships with service, parts and administrative personnel
  • Conducts himself / herself at all times in a manner which will retain a good opinion of the company and the service department
  • Performs as directed by the Service Management
  • Responsible for operating customer equipment, when required, in a safe manner
  • Follow all company safety policies and procedures
  • Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes







    #LI-MW1


Keywords: LER TechForce, Gary , Diesel Vehicle Field Service Technician, IT / Software / Systems , Merrillville, Indiana

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