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Computer Technician, Information Services

Company: Purdue University
Location: Westville
Posted on: June 8, 2021

Job Description:

Job Summary

  • Installs and maintains software on campus PC and Apple computers, performing desktop, laptop, and lab system deployments. Loads applications and software and analyzes and troubleshoots hardware and software issues. Assists CDA (Centeral Desktop Admin Team), computer lab technician, and lab corrdinatorsw with student computer lab problems and provides expert workign knowledge of PC and Apple computers. Efficeintly handles the installation and configuration of new equipment.
  • Provides technical support to university faculty & staff, repairing product failures and replacing parts as needed. Assists faculty & staff with product recommendations and purchases. Keeps track of computer devices and inventory.
  • Coordinates with IS staff to determine optimum configuration of desktop software. Interfaces with the Custoem Service Center, CDA, Networking and Server Admin teams to identify and correct problems.
  • Identifies and learns appropriate software and hardware used and supported by the organization.
  • Completes other duties as assigned.

Core Competencies

Knowledge of computer hardware and desktop operating systems. Excellent oral, written, communication and interpersonal skills. Excellent technical knowledge of Mac and PC internal components, current protocols, and operating systems. Able to read and understand technical manuals, procedural documentation, and OEM guides. Must be able to lift and carry 25 to 50 lbs frequently and up to 60 lbs occasionally. May be required to travel between the various Purdue campuses

Education

Typically requires a high school diploma/GED

Experience

Three years of supporting desktop computers in a networked environment. Experience with following products desirable: PCs, iMac desktops, Macbook and MacBook Pros, mobile devices, Mac servers, MS Office, O- 365, SCCM, Mac and PC software imaging tools.

Additional Information:

For information regarding our excellent benefits package, please visit: www.purdue.edu/benefits

Professional references will be verified prior to any offer of employment. Employment is contingent upon completion of successful background check along with a motor vehicle records check if applicable.

Purdue University Northwest is an EEO/AA employer fully committed to achieving a diverse workforce. All individuals, including minorities, women, individuals with disabilities, and protected veterans are encouraged to apply.

FLSA Status

Non-Exempt

Keywords: Purdue University, Gary , Computer Technician, Information Services, Other , Westville, Indiana

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