Table Games - Dealer Trainee

Company: Hard Rock Hotels and Casinos
Location: Gary
Posted on: June 8, 2021

Job Description:

Overview

TABLE GAMES - DEALER TRAINEE

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Hard Rock Northern Indiana can feel more like play than work.

Our Commitment to Service:

We don't have customers, we have Guests. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Hard Rock family also rolls out the red carpet for our employees with competitive benefits & a great work environment.

Benefits & Perks:

We offer rockin' benefits that include Medical, Dental, Vision & Life Insurance, 401K, Paid Time Off, Annual Bonus Opportunity & much more!

Appearance:

How we look & appear to each guest provides an important impression of our Company. Non-permitted guidelines include: visibly explicit or offensive tattoos, facial tattoos, ear piercings that alter the shape and/or size of the ear, any visible body or facial piercings other than two (2) piercings per ear, facial hair longer than inch in length or mustaches that extend past inch below the upper lip. Please note this list is not all-inclusive, as well as exceptions to these rules may apply for certain departments.

Responsibilities

This position is responsible for dealing an assigned game in accordance with established policy and procedures. This position is also responsible for attending all mandatory training for games offered at the Hard Rock property.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Responsible for customer satisfaction and enjoyment on a particular assigned table game.
• Conducts assigned game with respect to Hard Rock Compliance and regulations and procedures.
• Must be able to add and subtract numbers to ensure payouts are made quickly and accurately.
• Ability to use gaming equipment.
• Responsible to successfully learn how to perform the act of dealing table games while performing excellent guest service.
• Must have strong verbal communications skills and maintain a high level of confidentiality and professionalism.
• Must have excellent customer service and interpersonal skills.
• Must be able to attend all training sessions.
• Must be able to successfully pass the final audition.
• Must adhere to all company policies, procedures and Indiana Gaming Commission regulations.

Qualifications

• Must be 21 years of age.
• High School diploma required
• Must be able to work any shift, weekends, holidays and overtime if needed.
• Must have the ability to withstand noisy and smoke filled environments.
• Must be able to obtain and maintain an Indiana Gaming Commission license.
• Must be able to stand in a stationary position 80% of assigned shift (80 minutes on / 20 minutes off) including the ability to bend/turn torso 90 degrees and have continuous movement of arms, shoulders and wrists.
• Must be able to stand 90% of shift, walk 10% of shift.

Employment Process:

Hard Rock employment process requires candidates to obtain gaming licensure by successfully completing a background check, prior to beginning employment. The background check may include, but is not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer:

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).

Keywords: Hard Rock Hotels and Casinos, Gary , Table Games - Dealer Trainee, Other , Gary, Indiana