Company: Francisan Health
Location: Crown Point
Posted on: June 12, 2021
WHAT WE NEED
A person who loves the challenge of making people smile
WHO WE ARE LOOKING FOR
When our patients contact our scheduling representatives, they
need hear a competent professional with a warm personality. The
kind of person who can find the answers to their questions, handle
their scheduling pleasantly and efficiently, and with a sincere
goodbye. It's not the job for everyone - but it might be just the
right job for you.
Do you have accurate follow through? Have you been told that you
give excellent customer service? Can you work well with a team to
find answers and keep things moving forward? Do you value working
in a faith-filled environment? If so - keep reading because we're
looking for the best Scheduling Representatives in the area and we
WHAT YOU WILL DO
Obtain notification of test or procedure to schedule.
Work with Physician, Physician office staff, and hospital staff
in obtaining and supplying information relative to the test or
service to be rendered.
Contact patient and/or Physician for all necessary demographic,
medical, and financial information.
Update scheduling system with test or procedure information.
Obtain financial verification and pre-certification as required
for patient visits.
Document financial and pre-certification information according
to defined processes.
Refer patients to the Financial Counselor to finalize payment
- Enter all required information to send billing
WHAT IT TAKES TO SUCCEED
Strong customer service skills.
Proficient computer skills.
Professional telephone etiquette.
Ability to interact with others in a calm, friendly and caring
Active listening skills and empathy toward others
High attention to detail.
Strong organizational and analytical skills.
Ability to follow well-defined instructions and comply with
regulations, standards and procedures.
Ability to multi-task in a fast-paced environment.
- Ability to maintain confidentiality of sensitive
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal
employment to its employees and qualified applicants for employment
as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the
event local, state or Federal ordinances that violate its values
and the free exercise of its religious rights. Franciscan Alliance
is committed to equal employment opportunity.
Keywords: Francisan Health, Gary , Scheduling Rep, Other , Crown Point, Indiana
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