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Citizen Services Assistant

Company: City Of Gary
Location: Gary
Posted on: May 14, 2022

Job Description:

Job Description Department: Mayor's Office of Constituent Services Reports to: Executive DirectorStatus: Part-Time Salary: $13,390JOB DESCRIPTION:Under the supervision of the Executive Director, the Citizen Service Assistant will work as part of a dynamic team to deliver exceptional telephone and in-person customer service to City Hall visitors and callers.

  • Field incoming calls and route to correct department
  • Provide accurate and professional information city department contacts and services information
  • Participate in community engagement and special event projects
  • Enter constituent 311 request on the Q-Alert systemQUALIFICATIONS:Superior customer service and verbal communication skillsAdvanced telephone etiquetteData entry experience

Keywords: City Of Gary, Gary , Citizen Services Assistant, Other , Gary, Indiana

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