Citizen Services Assistant

Company: City Of Gary
Location: Gary
Posted on: May 14, 2022

Job Description:

Job Description Department: Mayor's Office of Constituent Services Reports to: Executive DirectorStatus: Part-Time Salary: $13,390JOB DESCRIPTION:Under the supervision of the Executive Director, the Citizen Service Assistant will work as part of a dynamic team to deliver exceptional telephone and in-person customer service to City Hall visitors and callers.

Field incoming calls and route to correct department
Provide accurate and professional information city department contacts and services information
Participate in community engagement and special event projects
Enter constituent 311 request on the Q-Alert systemQUALIFICATIONS:Superior customer service and verbal communication skillsAdvanced telephone etiquetteData entry experience

Keywords: City Of Gary, Gary , Citizen Services Assistant, Other , Gary, Indiana

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