Lawn and Garden Department Head

Company: Home & Harvest
Location: Michigan City
Posted on: May 15, 2022

Job Description:

Job DescriptionHome & Harvest is a premier farm, home, and outdoor retailer committed to offering a mix of mission-critical, quality products and exclusive offers at competitive prices. In addition to competitive wages, an extensive benefits package is offered for our full-time associates. Our part-time associates have access to voluntary benefits, retirement plan options, paid vacation, employee discount and an employee assistance program.Position Summary The Department Head is responsible for all aspects of their department. They oversee staff and work to increase productivity by training, motivating, and building the skills of their team members. They support business efforts and implement company changes. They also maintain quality customer service working towards exceeding customer expectation. Essential Job Duties and Responsibilities

• Provide prompt and courteous customer service centered around meeting the customer's needs
• Ensure that the salesfloor is maintained in a neat, clean, and organized manner
• Present merchandise that is accurately priced and fronted
• Replenish product availability by merchandising new and existing freight
• Diligent in protecting company assets
• Maintain efficient and organized stock room
• Promote sales by building creative displays, showcasing seasonal product availability and value
• Monitor and rotate date sensitive product to ensure timely sell through
• Foster a safe and productive work environment for associates and customers
• Diligent in protecting company assets
• Follow all SOP guidelines and company policies
• Maintain correct inventory counts
• Use information technology to analyze inventory and merchandising results
• Execute company merchandising directives
• Train and mentor associates in product knowledge and specific departmental responsibilities
• Remain current on setting all ad pricing and price changes
• Other duties as assigned Minimum Qualifications
  • High school Diploma or equivalent
  • Basic Computer Knowledge
  • Reading, Comprehension and Writing Skills Preferred Qualifications
    • Previous managerial experience in retail
      • Ability to build grills, patio furniture, power equipment, and other displays from instructions as needed Personality and Relational Skills
        • Inspires and coaches associates in skill development and confidence
          • Team focused and collaborates with all associates and department heads
            • Gives recognition and praise for accomplishments
            • Leads by example through integrity
              • Makes sound and timely decisions
              • Is approachable to customers and associates
                • Expresses a desire for learning and growth
                • Builds relationships with a variety of personality types
                • Communicates clearly through speech and writing
                • Always demonstrates a professional attitude with customers and co-workers, including during high pressure situations
                • Pays close attention to details and learns from mistakes
                • Identifies work to be completed and delegates assignment appropriately
                • Solves problems with minimal supervision
                  • Identifies opportunities for process improvement
                  • Customer Service focused Physical Demands
                    • While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The position does require frequent lifting of merchandise. It is expected that the employee lift safely, using proper body mechanics and lifting devices. When lifting heavy items, up to 50 pounds, a team lift may be required.Candidates who meet our selection criteria will be contacted by phone or email for the next step in our hiring process.Thank you for your interest in our position. We appreciate the time you have taken to apply with us. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.R.P. Home & Harvest ("Home & Harvest") is committed to providing equal opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, religion, handicap or disability, citizenship status, service member status, genetic information or any other category protected by federal or state law.

Keywords: Home & Harvest, Gary , Lawn and Garden Department Head, Other , Michigan City, Indiana