EAP Direct Service Technicians

Company: Northwest Indiana Community Action
Location: Crown Point
Posted on: September 22, 2022

Job Description:

*_NWICA_* * _is looking for a SEASONAL EAP Direct Service Technician. Are you excited about helping your community? _**WE WANT TO SPEAK WITH YOU!!!**_Energy Assistance Program (EAP) Direct Service Technician_**The Direct Service Technician will be reporting to the (EAP) Supervisor, the Energy Assistance Program (EAP) the Service Technician is responsible for all (EAP) application review activity to ensure that participant eligibility and all other program regulations follow IHCDA and NWICA policy and procedure in the (EAP) Statewide database. (EAP) application reviews can be online and/or face to face interview at or during (EAP) Direct Site(s) locations and/or (EAP) Community Events. Activities include a through client file review, following up with applicants, data entry and electronic uploading into the (EAP) Statewide database. The (EAP) Direct Service Technician is a seasonal position supporting the EAP Program. **_Prerequisite experience is needed as follows: _** *_Excellent computer and communication skills._** *_Operation of office machines and use of MS Office._** *_Detailed oriented._** *_Knowledgeable in customer service and understanding of low-income and elderly population._** *_Must have good problem-solving skills_** *_Able to organize and prioritize multiple tasks._**_Minimum Education Required: _** *_A high school diploma or GED certificate; Bachelor's Degree in Public Administration or related. field preferred. _** *_Excellent analytical skills. _** *_Effective communications skills with staff, clients, service providers and general public._** *_Understanding of low-income client populations. _*Job Type: TemporaryPay: From $14.00 per hourSchedule:* 8 hour shift* Day shift* Monday to FridayCOVID-19 considerations:We are following COVID-19 CDC protocol and precautions. Employees and Visitors are required to sign in daily and asked to stay home if they are not feeling well. Personal Protective Equipment is available to all as needed.Ability to commute/relocate:* Crown Point, IN 46307: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: Northwest Indiana Community Action, Gary , EAP Direct Service Technicians, Other , Crown Point, Indiana