Customer Service Representative

Company: The Panther Group
Location: Crown Point
Posted on: November 26, 2022

Job Description:

Human Services Specialists, Case Managers, Senior Call Center Representatives, Eligibility Specialists, or anyone dedicated and reliable and ready to start their new career - realize your full potential with The Panther Group! As a leading provider of temporary, temp-to-hire, and direct-hire staffing, we can open the door for your next career opportunity.

Right now we are seeking Eligibility Specialists for an opportunity with one of our clients. This is a great opportunity for anyone looking for a long term career move and experience in a professional office environment!

*Duties*

* Review applications for various aid programs and ensure that applicants are eligible for them.
* Verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy.
* Can act as an information resource to people who need financial assistance.
* Play the role of counselor or advocate by advising people on what aid programs may benefit them and then helping them receive that benefit.
* A large part of the job includes documentation and paperwork as well as computerized record keeping.
* In addition to preparing and maintaining client files, keep track of client appointments and any changes in the policies of their organization.

*Preferred Requirements*

* Associate's degree preferred or equivalent work experience
* 1 plus years of case management, Customer support, health eligibility, health insurance or management experience preferred
* Critical thinking and Analytical skills
* Strong written and verbal communication skills
* Ability to navigate multiple computer applications

#INDLP

Job Type: Full-time

Pay: $18.00 per hour

Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid training
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday

Ability to commute/relocate:
* Crown Point, IN: Reliably commute or planning to relocate before starting work (Required)

Education:
* High school or equivalent (Required)

Experience:
* Customer service: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: The Panther Group, Gary , Customer Service Representative, Other , Crown Point, Indiana