00500282 - Client Advisor
Company: Franciscan Ministries
Location: Crown Point
Posted on: November 26, 2022
CLIENT ADVISOR - St. Jude House - Saturday and Sunday Hours are
4:00 pm -12:30 am
St. Jude House is a non-profit, 40-bed shelter in Crown Point,
Indiana, providing comprehensive services to domestic violence
victims and their dependent children. A leader in outreach and
community awareness, St. Jude House also provides training with law
enforcement, medical/health professionals, social service
providers, businesses and schools regarding domestic violence
prevention. We are currently looking for a part-time weekend Client
Advisor to join our team!
Duties and Responsibilities:
- Assists residential clients with daily needs, as requested.
Provides appropriate forms to clients, including but not limited to
transportation requests, sharing room, and overnight requests.
Distributes toiletries and supplies, assists with phone calls,
checks the clients daily job tasks.
- Engages in crisis intervention and completes crisis call logs
with caller information for future intakes, support groups, and any
outside referrals for services.
- Performs conflict resolution with clients. Documents all client
interactions on appropriate logs or forms including associate daily
activity logs, session notes and incident reports.
- Completes initial intake as necessary and orientates new
clients to shelter policies and procedures in accordance with the
client handbook. Assists clients in exiting the shelter through
established procedures including all required paperwork.
- Completes daily checklist for shift worked, including updating
statistical information and reports such as crisis calls, intakes
client exit summaries and other necessary reports. Enters client
detail data, census statistics, program statistics, fundraising
activities and various other data into the database/software
program. Routes information electronically or manually as
determined by established process. Ensures information is sent and
retrieved according to established procedure. Assists with
historical data reporting as requested by Administration.
Required Skills and Qualifications:
- High School Diploma or GED equivalent
- One (1) year of customer service experience
- Prior experience working with a diverse population
- Bachelor's degree in Psychology, Sociology or other related
- Experience with Domestic Violence population, preferred
Are you ready to write the next chapter of YOUR story? Please apply
St. Jude House takes the health and safety of its employees,
residents, patients, customers and their families very seriously.
To that end, we have concluded that the best way to ensure the
safety of these individuals is to mandate that all of our employees
be fully vaccinated for COVID-19. Therefore, when considering
whether to apply for this position, please know that in order to
become employed by St. Jude House (if otherwise eligible), you must
provide satisfactory proof, such as a vaccine card, that you are
fully vaccinated for COVID-19. You will not be required to provide
this proof unless and until you receive a formal job offer from St.
Jude House. Please also know that St. Jude House will accept and
review requests for accommodations for.qualified individuals who
cannot receive the COVID-19 vaccination because of a sincerely held
religious belief or due to a medical issue.
Keywords: Franciscan Ministries, Gary , 00500282 - Client Advisor, Other , Crown Point, Indiana
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