MAC Cosmetic Artist @ Macys Southlake - IN

Company: Macy's
Location: Merrillville
Posted on: November 26, 2022

Job Description:

*Qualifications*

* Retail sales: 1 year (Preferred)
* Makeup application: 1 year (Preferred)
* Customer service: 1 year (Preferred)

*Full Job Description*

*MAC Cosmetics - Artist - Full-time - Macys Merrillville - Merrillville, IN*

The Artist is responsible for the superior service ambassadorship expected from all employees. They uphold the friendly, welcoming image of the brand and showcase products, artistry and culture of the company to the customer. Their primary responsibility is to achieve optimal performance and uphold the expectation of the Joy Journey service model and the 5 Non-Negotiables of service behaviors. They are expected to deliver sales expectations through customer service and co-creating with the customer to provide personalized artistry/product solutions for their needs. They are responsible for building their personal business and clientele, inspiring loyalty to the brand for the Customer and driving repeat business through sales and services.
Position Responsibilities

* Self-starter, able to work independently and as part of a team and must have good time management skills
* Excellent communication skills to be performed daily
* Greet customers with name immediately upon customer's arrival, to begin engaging and thoughtful connection
* Build trust and rapport with customers through open-ended questions and authentic curiosity in their needs, with effective verbal interaction and validation
* Sample products as applicable to drive loyalty and repeat business
* Ability to serve multiple customers at peak times, without compromising their experience
* Ability to build a long-term relationship with the customer ultimately leading to retention and loyalty
* Leverage clienteling/Customer Relationship Management (CRM) tools to capture customer profile and utilize client "book" every day to connect with customers for outreach, replenishment and to drive sales
* Own and achieve individual sales goals and contribute to team sales goals
* Stay current on beauty industry trends and competitive landscape (specifically via social media) to validate customers' interests and purchases, better personalize recommendations to their needs

*Qualifications*

* High School or High School Equivalency
* 0-1 years retail experience; Cosmetic experience preferred
* Excellent customer service, communication, organizational skills and time management skills
* Ability to assess customer needs and make recommendations

*Job: *Retail - Store
*Primary Location: *US-IN-Merrillville
*Job Type: *Standard
*Schedule: *Full-time
*Shift: *Variable
*Job Number: *2222060
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices.

Job Type: Full-time

Shift:

* Day shift
* Evening shift
* Morning shift

Weekly day range:

* Monday to Friday
* Weekend availability

Experience:

* Retail sales: 1 year (Preferred)
* Makeup application: 1 year (Preferred)
* Customer service: 1 year (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Vision insurance
Schedule:
* 4 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Monday to Friday
Supplemental pay types:
* Commission pay

COVID-19 considerations:
Heightened cleaning/sanitizing; Masks encouraged but not required.

Ability to commute/relocate:
* Merrillville, IN 46410: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Product demos: 1 year (Preferred)
* Customer service: 1 year (Preferred)

License/Certification:
* Cosmetology License (Preferred)

Work Location: One location%58047475%

Keywords: Macy's, Gary , MAC Cosmetic Artist @ Macys Southlake - IN, Other , Merrillville, Indiana