Program Associate
Company: Catholic Charities of the Archdiocese of Chicago
Location: Calumet City
Posted on: April 30, 2024
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Job Description:
Essential Functions of the position are detailed below, and
include any physical requirements below that. 1. Provides
administrative support to the Assistant Property Manager, Property
Manager, Multi-Building Property Manager, and Housing Program in
the overall operation of the assigned property. 2. Provides
excellent customer service to and greets those residents,
resident's guests, staff, vendors, volunteers and all other
visitors to the building. Also, accurately communicates
information, both orally and in writing. 3. Processes initial
housing applications and assesses applicant eligibility utilizing
prescribed methods, in compliance with agency/programmatic policies
and procedures, professional standards, and external requirements
of all relevant regulatory, licensing or accrediting bodies. Also,
ensures this information is accurately entered in the computer
software system. 4. Ensures that resident files are accurate,
organized and maintained in compliance with agency/programmatic
policies and procedures, professional standards, and external
requirements of all relevant regulatory, licensing or accrediting
bodies, at all times. Also, organizes confidential resident files
for annual audits following prescribed methods. 5. Assists with the
accurate and timely collection of monthly rent from residents and
service of notices to residents of overdue rent. 6. Oversees and
assists in the resolution of any resident and/or
maintenance-related emergencies, as needed. 7. Processes check
requests, in a timely manner, using the prescribed computerized
check request system. Ensures that all vendor services are
completed accurately and addresses any issues that arise. 8.
Prepares work orders, sort mail, and prepares flyers, as needed. 9.
Provides set up and clean up assistance for resident activities.
10. Attends and participates in any trainings required by funding
bodies and /or Catholic Charities. PLEASE NOTE: Essential functions
include all other duties and responsibilities as assigned. X Kneel
and move from sitting, bending, kneeling or standing multiple times
a day. X Push and pull objects up to 25 pounds. X Climb up and down
up to 6 flights of stairs at a time. X Lift up to 25 pounds. X
Additional Requirements: Demonstrates knowledge and proficiency in
use of Microsoft Word and Excel. Must be able to perform basic math
calculations. Other Requirements Comply with program and/or Agency
requirements related to (check all that apply). X Background check,
including any program specific requirements. Physical examination
TB Testing Drug Testing Driver's License and reliable
transportation Agency-specified automobile insurance X Additional
Requirements: Computer literacy in Microsoft Word and Excel. Must
be able to perform math calculations. Immediate Supervisor:
Property Manager or Multi-Building Property Manager Directly
Supervises: N/A Indirectly Supervises : N/A Education and
Experience Requirements: Relevant Education: Preferred: Associate's
Degree or Secretarial School Minimum: High School Relevant
Experience: Preferred: 2 Years of office experience. Minimum: 1
Year of office experience. Certification/Licensure: Preferred:
NNCHM Certified Occupancy Specialist (COS) certification. Minimum:
NCHM Certified Occupancy Specialist (COS) certification to be
obtained by the 24 month anniversary of employment. Employment
Type: Full Time
Keywords: Catholic Charities of the Archdiocese of Chicago, Gary , Program Associate, Other , Calumet City, Indiana
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