Construction Warranty Representative
Company: Lennar Corporation
Location: Crown Point
Posted on: May 14, 2022
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Job Description:
Job Title: Construction Warranty RepresentativeLocations: Crown
Point, INCategories: Customer Care/ServiceCompany: LennarReq ID:
21058Overview**Lennar is growing! This role will be located in
Crown Point, IN!**Responsible for managing and overseeing homes
under warranty in assigned community(s). Responsible for promoting,
facilitating, and fostering positive working relationships with
customers as well as coordinating and supervising the work of
Lennar trade partners. Responsibilities Promote, facilitate, and
foster positive working relationships with Lennar customers and
trade partnersRegularly exercise sound judgment and discretion when
working with homeowners and trade partnersManage daily trade
partner activities in accordance with job schedules and business
partner scopes of work as they relate to customer relationsApprove
trade partner invoices upon satisfactory completion of the job, not
to exceed $1,250Proactively remedy any trade partner scheduling,
communication, or payment related issuesAbility to understand
manufacturer recommendations for use and application of their
productsSupervise and/or conduct pre-closing meetings,
Demonstrations, Celebrations and 30 day post-close visitsReview and
certify the completion of each home within their community.Manage,
supervise and direct all aspects of customer relations for an
assigned community.Conduct field meetings with trade partners,
construction staff and sales staff as needed.Be an expert in the
community and surrounding area including knowledge of HOA fees and
rules, schools, restaurants, shopping, etc.Supervise, review and
resolve the condition of their community; this includes but is not
limited to entry features, road and pond maintenance, common areas,
model centers and signage.#CBQualificationsHigh School Diploma or
equivalent required, or equivalent work experienceBachelor's degree
in related field preferredMinimum 3 yrs. experience in directing,
coordinating, and supervising work, particularly in a
customer-facing role with a homebuilderValid Driver's License with
good driving recordValid auto insurance coverageAdvanced knowledge
of scheduling, budgeting and document managementAbility to read and
interpret blue printsComputer literacy and proficient in MS Office
products (Word and Excel)Excellent follow-up, communication
(written and verbal) and time management skillsTypeRegular
Full-TimeType: Full-timePI170611295SDL2017
Keywords: Lennar Corporation, Gary , Construction Warranty Representative, Professions , Crown Point, Indiana
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