Construction Warranty Representative

Company: Lennar Corporation
Location: Crown Point
Posted on: May 14, 2022

Job Description:

Job Title: Construction Warranty RepresentativeLocations: Crown Point, INCategories: Customer Care/ServiceCompany: LennarReq ID: 21058Overview**Lennar is growing! This role will be located in Crown Point, IN!**Responsible for managing and overseeing homes under warranty in assigned community(s). Responsible for promoting, facilitating, and fostering positive working relationships with customers as well as coordinating and supervising the work of Lennar trade partners. Responsibilities Promote, facilitate, and foster positive working relationships with Lennar customers and trade partnersRegularly exercise sound judgment and discretion when working with homeowners and trade partnersManage daily trade partner activities in accordance with job schedules and business partner scopes of work as they relate to customer relationsApprove trade partner invoices upon satisfactory completion of the job, not to exceed $1,250Proactively remedy any trade partner scheduling, communication, or payment related issuesAbility to understand manufacturer recommendations for use and application of their productsSupervise and/or conduct pre-closing meetings, Demonstrations, Celebrations and 30 day post-close visitsReview and certify the completion of each home within their community.Manage, supervise and direct all aspects of customer relations for an assigned community.Conduct field meetings with trade partners, construction staff and sales staff as needed.Be an expert in the community and surrounding area including knowledge of HOA fees and rules, schools, restaurants, shopping, etc.Supervise, review and resolve the condition of their community; this includes but is not limited to entry features, road and pond maintenance, common areas, model centers and signage.#CBQualificationsHigh School Diploma or equivalent required, or equivalent work experienceBachelor's degree in related field preferredMinimum 3 yrs. experience in directing, coordinating, and supervising work, particularly in a customer-facing role with a homebuilderValid Driver's License with good driving recordValid auto insurance coverageAdvanced knowledge of scheduling, budgeting and document managementAbility to read and interpret blue printsComputer literacy and proficient in MS Office products (Word and Excel)Excellent follow-up, communication (written and verbal) and time management skillsTypeRegular Full-TimeType: Full-timePI170611295SDL2017

Keywords: Lennar Corporation, Gary , Construction Warranty Representative, Professions , Crown Point, Indiana