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Licensed Customer Service Representative

Company: Shurr Insurance Agency, LLC
Location: Valparaiso
Posted on: November 23, 2021

Job Description:

About Shurr Insurance AgencyShurr Insurance Agency is Valparaiso's & Porter County's longest-running, family-owned insurance agency with over 98 years of experience serving customers in Northwest Indiana! Since establishment in 1923, our mission has been to be the best insurance agency in Northwest Indiana providing the best insurance products and coverage to our customers, all while offering the utmost in customer satisfaction and care. We are seeking motivated, ambitious, and hard-working individuals willing to learn and work with our team. Insurance experience is not needed. We aid agents in getting/remaining licensed and will provide the tools and training needed to succeed!Job Description & ResponsibilitiesWe are currently seeking a full-time Licensed Customer Service Representative to join our team. Responsibilities include but are not limited to:Answering incoming phone calls and identify customer needsProcessing payments over the phone and in personResponding to inquiries regarding coverages, policy changes and eligibilityManage and update all clients through our agency systemSend requested documents to insurance carriers and/or clientsCollaborate with our agency teamAssist in the upkeep and cleanliness of the workspaceCandidate RequirementsHigh School Diploma or equivalent (GED)Willingness to obtain an insurance license. Employer will cover licensing fees (up to 3 attempts on exam)Property & Casualty within first 6 months.Life and Health preferred within first 2 yearsExcellent customer service skills with a preference on prior experienceEffective communication and computer skillsAbility to multi-task with strong interpersonal skillsStrong organization skills and attention to detailMust be able to work in a fast-paced and high-volume environmentIf you are motivated, driven, hard-working, willing to learn, and can work with a team, I encourage you to complete our application. We will reach out to review the next steps in the interviewing process.BenefitsJob Type: Full-timePay: $16.00 - $21.00 per hourCompetitive hourly pay plus commission/bonus availablePaid time off and paid holidaysHealth InsuranceDental Insurance, Vision Insurance, Short Term Disability, and 401k may become availableUncapped earning potentialNo WeekendsJob Type: Full-timePay: $16.00 - $21.00 per hourBenefits:Health insurancePaid time offPaid trainingSchedule:Day shiftMonday to FridaySupplemental Pay:Bonus payCommission payAbility to commute/relocate:Valparaiso, IN 46383: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):How do you handle fast-paced work places?What three things motivates you?Education:High school or equivalent (Preferred)Experience:Customer service: 1 year (Preferred)License/Certification:Property & Casualty License (Preferred)Work Location: One location

Keywords: Shurr Insurance Agency, LLC, Gary , Licensed Customer Service Representative, Sales , Valparaiso, Indiana

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