Inside Sales Representative (7106)

Company: L&W Supply Corporation
Location: Crown Point
Posted on: June 24, 2022

Job Description:

L&W Supply is a leading specialty distributor of drywall, ceiling tiles, steel framing and other building materials used by commercial and residential contractors. L&W Supply delivers the products and capabilities offered by a national distributor paired with the service and personal touch usually found only in a locally owned business.As an Inside Sales Associate, you will provide assistance to customers as they purchase the materials they need for a variety of building projects. From the moment you greet customers until their sales have been finalized, you will provide them with superior service and building material expertise.Specific duties may include:

• Assisting customers in developing L&W solutions to meet their needs
• Discussing features and benefits of products and services
• Establishing rapport with new customers and nurturing relationships with long term customers
• Soliciting feedback from customers on products and services
• Coordinating delivery requests to ensure efficiency and customer satisfaction
• Assisting in the development of branch sales plan and strategy
• Assisting in the design and execution of merchandising strategy
• Determining customers' needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
• Answering incoming phone calls and emails to assist customers in a timely manner
• Accepting payment and applying it to the appropriate customer account
• Arranging with the warehouse for customer product pickup
• Reordering products to keep the store and warehouse shelves well stocked
• Addressing and resolving service concerns, should they ariseSpecific qualifications include:
  • 1-2 years' experience with interior building products is preferred
  • Excellent communication and interpersonal skills
  • Solid time management and prioritization skills
  • Basic computer skills
  • Positive attitude and team player
  • Detail and service orientedEqual Opportunity Employer / Drug Free Workplace

Keywords: L&W Supply Corporation, Gary , Inside Sales Representative (7106), Sales , Crown Point, Indiana