CUSTOMER SERVICE REPRESENTATIVE
Company: TruGreen
Location: Merrillville
Posted on: May 27, 2023
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Job Description:
100791
9171 Louisiana, Merrillville, Indiana 46410
Job Description
TruGreen - Customer Service Representative
Every TruGreen associate is committed to quality. We all have an
important role to play in the success of our company. There is no
job too small or too great that doesn't equally impact our
future.
We know there is no business without the people behind our brand
that make it - and our services - a reality. You play a critical
role in contributing to a high-performing team.
At TruGreen, we are committed to our customers, our teams, our
values and the science of lawn care. A career with TruGreen is a
career full of new opportunities to learn and take pride in your
work.
#BeTruGreen and find yourself with a satisfying and rewarding
career.
What's In it for YOU!
Awesome teammates who are dedicated to our values, customers, lawn
science and YOU!
Competitive wages
Opportunities to grow your career
Affordable medical and prescription drug plans
Financial health resources, including 401k
Training & Development
Paid Time Off/Sick Leave
Your Responsibilities
You are responsible for delivering superior customer support
throughout the day by answering customer calls and problem-solving
to help customers continue to live life outside. You can build
sales experience by upselling additional services to customers who
are looking to enhance their outdoor living space.
Job Requirements
High standards for excellence, integrity and customer service
Excellent customer service skills
Ability to resolve conflict in a professional and decisive
manner
Foundational sales skills to upsell products and services to meet
customer needs
Written and verbal communication skills for professional business
interactions
Proficient computer skills, especially with Microsoft Office
applications (Word, Excel, Outlook, PowerPoint)
Familiarity with social media applications (Facebook, Instagram,
LinkedIn)
Ability to learn and apply general knowledge of the company,
products and services
Ability to read, comprehend and adhere to instructions, processes
and procedures
Keen attention to detail
Mathematical skills to calculate (add, subtract, multiply, and
divide) in all units of measure, using whole numbers and decimals
to determine rate, ratio, and percent
Good organizational and time management skills, including
punctuality for on-time attendance
Ability to work independently under general supervision and
collaboratively as part of a team
Ability to talk and type simultaneously when interacting with
customers
High school diploma or general education degree (GED); or up to
one-year related experience and/or training; or an equivalent
combination of education and experience
Associate degree from a two-year college or technical school
preferred
As America's number one lawn care company, TruGreen - is dedicated
to using our science-based expertise and local experience to create
beautiful, healthy properties across the nation. Through our lawn,
tree & shrub, and pest control services, we help improve the health
and beauty of outdoor spaces everywhere, so people can Live Life
Outside.
Ability to speak, read and write fluently in English is
required.
You MUST BE physically located in the United States while
performing this job.
Pay Ranges$27,669.00 - $51,188.00
This range is based on the qualifications necessary for the
position, including experience, training, and other considerations
permitted by law. Factors that may be used when making an offer may
include a candidate's skills, experience, and geographic location,
the expected quality and quantity of work, and internal pay
alignment, as needed. Most candidates will start in the bottom half
of the pay range. The upper end of the range will generally be
reserved for candidates with extensive experience. An employee's
pay history will not be a contributing factor where prohibited by
local law. In addition to monetary compensation, we offer benefits,
including Medical/Dental/Vision insurance and Company-matching
401(k) in addition to other programs and perks.
TruGreen is committed to Diversity and Inclusion. We encourage
diverse candidates to apply to this position.
We are an Equal Opportunity/Affirmative Action Employer -
Minorities/Females/Protected Veterans/Individuals with
Disabilities. To learn more, Click Here
(https://trugreen.phenompro.com/us/en/eeoc-and-eeo-policy) or to
request an application accommodation, Click Here
(https://trugreen.phenompro.com/us/en/disabilities-accommodations)
.
California Residents: for information on personal data we collect
as part of the application process, Click Here
(https://trugreen.phenompro.com/us/en/california-consumer-privacy-act)
.
TruGreen performs pre-employment testing.
To view our disclaimer,
https://trugreenjobs.com/us/en/disclaimer
We offer growth, both for your career and your community. TruGreen
is the nation's largest and most comprehensive provider of lawn and
landscape services. We are proud to have over 200 branches across
the country so that you will find opportunities with us no matter
where life takes you.
Plus, we offer competitive pay and a comprehensive benefits
package, including medical, dental, vision and 401k plans. With our
small-company feel, tight-knit communities and 40 years of
time-tested training, you will have everything you need to grow
your career with us at TruGreen.
Having trouble searching on this site? Please go to trugeenjobs.com
(https://www.trugreenjobs.com/us/en) for a more optimized search
experience.
Keywords: TruGreen, Gary , CUSTOMER SERVICE REPRESENTATIVE, Sales , Merrillville, Indiana
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